Getting Started
Does Rally offer a broad range of book titles?
Do I need wifi to use Rally?
How will I know if my child or student is making progress?
How will I know if I am making progress?
What is Rally?
Using Rally
How does Rally help me learn?
What happens when my student skips a word or reads a word incorrectly?
How does Rally help my student learn?
What happens if my student doesn’t like the book they selected?
Can schools use Rally?
Can I use Rally to read to my child or student?
Can my kids share a Rally account?
How does Rally help my child learn?
Does Rally help my student find books at their “just right” level?
What stats does Rally measure?
What is a Daily Goal on Rally?
How does Rally measure Accuracy?
How does Rally measure Persistence?
What information is shared in the Dashboard?
How does Rally measure Words per Minute?
What badges can I collect?
What is a Streak on Rally?
How does Rally work?
Deleting Your User Data
Dyslexia and Reading
What is dyslexia?
Why does reading fluency matter?
How common is dyslexia?
Does dyslexia affect intelligence?
Can all kids learn to read?
What is reading fluency?
Is my child dyslexic?
What is neurodiversity?
Customer Care
Tech Questions
- All Categories
- Customer Care
- Can I return or exchange a book?
Can I return or exchange a book?
Updated
by Sarah
Sure! Reading is way more fun when you are excited about your book. Just contact us at help@RallyReader.com. We will happily exchange your book within seven days of purchase so that you can select a different one.